Our Commitment
We at Sylvan Funerals know how important every detail and request is to the families we care for. Our staff are trained to provide special attention to even the smallest consideration. Sylvan Funerals focuses on giving you the service you and your family request in order to help you ‘share the memories’ and to help say goodbye. Our reputation depends on giving the best possible service in the way of professionalism, quality and care to each and every family we serve.
Professionalism
We are committed to:
- Employing staff with the best skills to provide the best service
- Promoting efficiency and high ethical standards throughout all work practices
- Being available 24 hours a day, 7 days a week, 365 days a year. Whenever you need us, we are there.
- Proudly remaining a family owned funeral firm.
Quality
We are committed to:
- Constantly further devloping and educating our staff so that we can provide the highest qulaity of service to you families.
- Ensuring no compromise on detail
- Ensuring the products we use are from the highest quality and from Australian manufacturers and suppliers
Care
We are committed to:
- Being compassionate and treating you with honesty, integrity and respect
- Goind the extra mile to ensure all your family wishes are attended to
- Attending to your specific cultural or religious needs
- Treating you personal information in the strictest confidence
Talk to us
If we have done an exceptional job of caring for your family, please let us know. Our staff gain great satisfaction from knowing that our service to you has helped you through such a difficult time in your life. Likewise, if we have not met your requirements, please let us know so that we have the opportunity to apologise and help find a solution.
Contact Us
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For immediate funeral advice, please feel free to contact us 24 hours a day, 7 days a week. Ph: 3812 4000 |